1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Subscriber," "you," or "your") and StandScout Inc., a Delaware corporation operating the FirstLookIQ platform ("Company," "we," "us," or "our"). By accessing or using FirstLookIQ at firstlookiq.com or app.firstlookiq.com (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old.
The Service is available only to residents of the United States. If you are not a US resident, do not use the Service. We make no representations that the Service is appropriate or available for use outside the United States.
2. Service Description
FirstLookIQ is a territory-limited property intelligence platform. The Service detects early signals of estate property transitions from publicly available records, scores and ranks them using proprietary methods, and delivers results to subscribers via email digest and web dashboard.
The Service is designed for real estate professionals including investors, agents, wholesalers, and analysts. FirstLookIQ is an information service, not a real estate brokerage, appraisal service, or legal advisory service.
Machine learning and algorithmic scoring. The Service uses machine learning models and algorithmic scoring to rank and prioritize property intelligence signals. These scores represent statistical predictions, not guarantees. You should not rely solely on automated scores when making business decisions.
Electronic communications consent. By creating an account, you consent to receive communications from us electronically, including by email and through the Service. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.
3. Subscription Terms
- Territory-limited access. Subscriptions are limited to specific geographic zones. Each zone has a cap on the number of active subscribers. When a zone reaches capacity, new subscribers are placed on a waitlist.
- Subscription plans. We offer trial, starter, zone, and credit-based plans as described on our pricing page. Plan features, pricing, and availability may change with notice.
- Seat caps. Your subscription grants access to a single authorized user. Sharing login credentials or redistributing data to non-subscribers is prohibited.
- No guarantees of lead volume. The number of leads delivered varies by zone and market activity. We do not guarantee a minimum number of leads per period.
4. Account Registration
To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.
5. Data and Accuracy
FirstLookIQ aggregates and analyzes publicly available records. While we strive for accuracy, we make no guarantees regarding the completeness, accuracy, timeliness, or reliability of any data provided through the Service. All information is provided "as is."
You are responsible for independently verifying any information obtained through the Service before making business decisions. Property ownership, transaction status, and other details may change without notice and may not be reflected in our data.
Public records and decedent data. The Service processes information derived from publicly available government records, including but not limited to probate filings, property records, court records, and tax records. Some of this information may relate to deceased individuals. We process this data under the public records exception and legitimate business interest basis. The Service does not process private health information, and we do not access non-public records.
6. Acceptable Use
Subscriber responsibilities. You are solely responsible for how you use information obtained through the Service. FirstLookIQ provides property intelligence data only. You are responsible for ensuring that your use of this data complies with all applicable laws, including but not limited to the Telephone Consumer Protection Act (TCPA), Fair Housing Act, state do-not-call registries, and all applicable real estate licensing requirements in your jurisdiction. StandScout Inc. is not liable for any legal claims arising from your use of Service data.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service for harassment, stalking, or intimidation of any individual.
- Use data obtained through the Service in connection with autodialing systems, robocalls, or unsolicited text messaging campaigns.
- Resell, redistribute, sublicense, or share Service data with third parties not covered by your subscription.
- Scrape, crawl, or use automated tools to extract data from the Service beyond normal dashboard and API usage.
- Attempt to circumvent territory limitations, seat caps, or access controls.
- Use the Service in any manner that violates applicable federal, state, or local laws, including but not limited to the Telephone Consumer Protection Act (TCPA), Fair Housing Act, or state real estate regulations.
- Misrepresent your identity or affiliation when using the Service.
7. Payment Terms
- Billing. All payments are processed through Stripe. By subscribing, you authorize us to charge your payment method on file for the applicable subscription fees. Payment processing is provided by Stripe, Inc. By using the Service, you also agree to Stripe's Terms of Service and Connected Account Agreement as applicable.
- Auto-renewal. Monthly subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. Trial plans do not auto-renew.
- Price changes. We may change subscription prices with at least 30 days' notice. Price changes take effect at the start of the next billing period following the notice.
- Taxes. You are responsible for any applicable taxes associated with your subscription.
8. Cancellation and Refunds
- Cancellation. You may cancel your subscription at any time through your account settings or by contacting us at hello@standscout.com. Cancellation takes effect at the end of the current billing period.
- Refunds. Subscription fees are generally non-refundable. If you experience a significant service disruption (defined as 7 or more consecutive days without data delivery), you may request a prorated credit for the affected period.
- Trial plans. Trial subscriptions are non-refundable but do not auto-renew.
- Data export. Upon request made within 30 days of cancellation, we will provide you with an export of any notes, tags, or other data you input into the Service. Derived data, scores, and analytical outputs are proprietary and are not subject to export.
9. Intellectual Property
The Service, including its scoring algorithms, data processing methods, user interface, branding, and documentation, is owned by StandScout Inc. and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes only.
You retain ownership of any data you input into the Service (such as notes or tags). We retain ownership of all derived data, scores, rankings, and analytical outputs.
10. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
11. Limitation of Liability
To the maximum extent permitted by law, StandScout Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses arising from:
- Your use of or inability to use the Service.
- Any inaccuracy, incompleteness, or delay in data provided through the Service.
- Any business decisions made based on information obtained through the Service.
- Unauthorized access to or alteration of your account or data.
Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless StandScout Inc. and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
13. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.
Force majeure. Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, internet or infrastructure outages, third-party service failures, or cyberattacks.
14. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms, with or without notice. Upon termination, your right to access the Service ceases immediately. Sections relating to intellectual property, limitation of liability, indemnification, and dispute resolution survive termination.
15. Dispute Resolution
- Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
- Arbitration. Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Monroe County, Michigan.
- Class action waiver. You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.
- Small claims exception. Either party may bring claims in small claims court in Monroe County, Michigan, if the claims qualify.
- Opt-out. You may opt out of the arbitration agreement by sending written notice to hello@standscout.com within 30 days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you wish to opt out of arbitration.
16. Modifications to Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
17. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and StandScout Inc. regarding the Service.
- Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
- Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
- Assignment. You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
18. Contact
Questions about these Terms? Contact us at hello@standscout.com.
StandScout Inc.
A Delaware corporation
hello@standscout.com